About Me

About Me

Hello, I'm Ian

I’m a skilled Implementations and Projects Leader who has successfully implemented a number systems for high profile clients.

With skills in Project Management and a solid background within Human Resources, Recruitment and Business Support/Administration, I’ve actively developed as my roles have evolved over time.

One of my most valued skills is problem solving, having the ability to quickly assess a situation and find the best solution available.

I look for challenging roles that test me and require me to keep evolving and learning as I go.

Over the years of my education and employment experience, I have learned many things about myself:

- I am most comfortable when I have a number of tasks and projects on the go at once.

- I thrive on ‘disasters’ and pride myself on my ability to assess and address a situation to resolve it quickly, completely and with the most effective solution possible

- Technology is very natural to me and is embedded in my daily life. I am completely proficient in Windows/Mac OS X and Microsoft Office/iWork and many other programs but can pick up new systems exceptionally quickly as required

- I think of alternative ideas and plan how to deliver these (either personally or identify the skills needed to achieve tasks)

I have met some amazing, engaging and interesting people so far in my career so far and I always look forward to meeting more as I go and exploring all the opportunities I can. Please do not hesitate to reach out if you want to talk about opportunities.

Printable Resume

SKILLS

TECHNICAL SKILLS

Pages/Word
80%
Numbers/Excel
99%
Keynote/Powerpoint
75%
Mail&iCal/Outlook
90%

SOFT SKILLS

Experience

Implementations and Projects Lead

engage|ats

2016
-
Present

Having attained a promotion from my previous role within engage|ats as the requirements of the business evolve, my new role within the Client Service Team is to work with and support our new clients, taking them through the implementation process from running initial specification meetings, system building and testing, right the way through to training groups of users before going live.

With a strong focus on planning and quality, a huge attention to detail and a deep understanding of the system is required to ensure that client systems are built to meet and exceed their expectations.

I also assist with internal and existing client based projects and have managed a number of existing clients accounts in an account management capacity.

Most recently was the implementation of the award winning Greater.Jobs site, which brought together a number of local authorities within Manchester, to streamline and unify their recruitment process allowing candidates to find opportunities across the region.

Senior Client Services Executive

engage|ats

2016
-
2016

In Client Services, we are responsible for delivering a varied offering of online recruitment solutions to clients new and current. These solutions are primarily focused on online recruitment systems design, implementation and usage, recruitment process advisory service, online testing provision and integration and on-boarding process review.

My role as Senior Client Services Executive is to provide an excellent level of support to the Client Services managers, Clients and their candidates, configuring client systems, producing training materials and testing new functionality before releasing it to our clients.

People and Business Support Team

Lakeland - Windermere

2014
-
2016

The People and Business Support Team provides administrative Human Resource support to our 69 Retail Stores and our 9 Head Office departments. We are also responsible for the coordination and process all of the recruitment company wide.

I have a unique role in the team as I am mainly project based and jump between tasks, supporting different areas when required.

As part of the People and Business Support team, I have a number of additional responsibilities which include:

– Administrative support for our Managing Director, Estates Director and our four Operational Directors

– Managing confidential data and developing operational reports

– Developing, Implementing, Reviewing and Improving systems and processes

– Storing and recalling legal documents and communications with Lawyers and Property Agents

– Performing Training Needs Analysis and coordinating training courses to address these across the company

I was also a key member of implementing a new Applicant Tracking System for Lakeland (see projects).

Student Finance Assistant / Office Assistant (Summer Position)

Carnegie College - Dunfermline

2012
-
2012

Assisting the Student Finance Manager with processing, collating and filing student bursary applications and dealing with enquiries with applications.

I also held a series of drop-in sessions for students and carers to find out what funding was available to them.

A further task in the role was working with the Reception/Customer Services team include signing in guests and helping them navigate the building plus answering telephones/switchboard and responding to customer queries.

Retail Assistant

Lakeland - Edinburgh

2010
-
2014

Working as part of a sizeable retail team, there are a large range of tasks including:
– Delivering the outstanding customer service Lakeland is known for
– Accurate cash handling and banking
– Stock replenishment and stock counting
– Customer orders
– Telephone requests
I have also managed the induction and training of new team members joining our team.

Projects

Education

2013
-
2014

BACHELOR DEGREE – BUSINESS MANAGEMENT

Edinburgh Napier University

The BA Business Management course included units such as International Business, Strategic Business Management (in a Global Context), Organisational Change Management and also included a 6 month Work-Based Project.

2013
-
2013

BUSINESS MANAGEMENT AND ADMINISTRATION – SUMMER PLACEMENT

Carnegie Mellon University - Pittsburgh

I studied for two months at Carnegie Mellon taking degree classes such as International Marketing and Financial Forecasting. Made possible through the George Lauder Bursary provided by Carnegie College.

2012
-
2013

HIGHER NATIONAL DIPLOMA / HIGHER NATIONAL CERTIFICATE BUSINESS ADMINISTRATION

Carnegie College

Units in the HND Administration and IT course included:
– Advanced Spreadsheets
– Advanced Word Processing
– Advanced Databases
– Presentation Skills
– Research Skills
– Business Culture and Strategy
– Project Management (Microsoft Project)

Awarded the Andrew Carnegie Business School Award for Outstanding Achievement in my HND year

Units in the HNC Administration and IT course included:
– Databases
– Financial Accounting Software (SAGE) Office Administration
– Spreadsheets
– Word Processing
– Recording Financial Transactions

CONTACT

SAY HELLO!

Contact Info

  • Kendal, Cumbria, LA9 4BD
  • +44 (0)7939 490446
  • iankey93@icloud.com
  • http://www.iankey.co.uk